Customer Data Practices in Kansas
Last Updated: 10/31/2026
Details we collect when you request plumbing service
Last updated: October 2026
When you contact Kansas Plumbing Pros about low water pressure, we may collect your name, phone number, email address, and the service address. We also keep details you provide about the pressure problem, such as which fixtures are affected and when it began. If you submit a website form, we receive the information entered there and any message you include.
For appointments, we may record your preferred dates, access instructions, and other scheduling details. Our website may collect basic technical information, including browser type, pages visited, and general usage activity, through analytics tools.
This information helps us understand how visitors use the site. Please avoid sending sensitive personal or financial information through a general website form.
We collect only information relevant to responding to requests, arranging service, and operating our website.
How customer details support service and communication
We use the information you provide to respond to questions, assess your low water pressure service request, schedule a visit, and communicate about appointment timing or changes. Service details help our team understand the issue before arriving and maintain an accurate record of work performed. If you choose to make a payment, relevant information may be handled by a payment processing service so the transaction can be completed.
We may also use your contact details to send service reminders or follow up about an open request. Website activity may be reviewed in aggregate to see which pages are useful and to maintain site function.
Kansas Plumbing Pros does not sell your personal information. We use it for business purposes connected to your request, service, payment, or website visit, and limit access to people and providers who need it for those tasks.
Outside services that help run our business
Kansas Plumbing Pros may use third-party tools for appointment scheduling, payment processing, and website analytics. These services may receive information needed to perform their specific function.
For example, a scheduling tool may handle contact and appointment details, while a payment processor may handle transaction information. Analytics tools may receive basic information about how visitors use our website.
Each outside provider operates under its own privacy policy and practices. We do not control how a provider manages information once it is handled through that service, so you can review the provider’s privacy information when using its features.
We do not name a specific vendor here because available tools may change. We select tools to support ordinary business operations and do not authorize them to use customer information for purposes unrelated to the service they provide to us. Contact us if you have questions about a particular interaction involving an outside tool.
Cookies used for basic site function and measurement
Our website may use cookies, which are small files stored by your browser. They can support basic website functions, such as remembering information during a visit, and help analytics tools understand general site activity.
This information may include pages viewed and how visitors move through the site. We use cookies for functionality and analytics only; we do not use them for advertising tracking.
You can manage or block cookies through your browser settings. Most browsers let you remove stored cookies or prevent new ones from being saved.
If you disable them, some website features may not work as expected, though you can still contact us by phone or email. Browser controls vary, so check your browser’s help information for instructions.
Changes to cookie settings apply to the browser and device you use, and may need to be made separately on other devices.
How long we keep service and website records
We keep information for as long as it is reasonably needed for the purpose it was collected. Service records may be retained to document completed work and support warranty or compliance requirements.
Appointment and contact details may remain on file while a request is being handled and afterward when needed for ordinary business records. Website form submissions are generally kept until the request is resolved, subject to applicable recordkeeping needs.
You may ask us to delete information, and we will review the request. Some records may need to be retained where required for legal, warranty, or compliance purposes, or to keep an accurate account of completed service.
When information is no longer needed, we take reasonable steps to remove it or otherwise dispose of it. Retention periods can differ depending on the type of record and the reason it was collected.
Request access, corrections, or removal of your information
You may contact Kansas Plumbing Pros to ask what personal information we hold about you, request a correction, or ask us to delete it. We may need to confirm your identity and understand which service request or record you mean before responding.
Some information may be kept when needed for warranty, compliance, or other applicable recordkeeping requirements. We will explain any limits that apply to a request.
For privacy questions or to make a request, call (877) 773-0781, email [email protected], or write to Riverview Building, 345 North Riverview Street, Wichita, KS. Include enough detail for us to locate the relevant information, but do not send sensitive financial details by ordinary email. We use the information in your message to respond to your request.